Recruitment Process Outsourcing (RPO)
What is Recruitment Process Outsourcing? The industry is awash with new labels and terminology. Managed Service Provider, Managing Agent, Neutral Vendor and Master Vendor are all commonly used descriptions where part of a recruitment process has been outsourced.
In February 2009 The Human Resources Outsourcing Association provided this definition:
"Recruitment Process Outsourcing (RPO) is a form of business process outsourcing (BPO) where an employer transfers all or part of its recruitment processes to an external service provider. An RPO provider can provide its own or may assume the company's staff, technology, methodologies and reporting. In all cases, RPO differs greatly from providers such as staffing companies and contingent/retained search providers in that it assumes ownership of the design and management of the recruitment process and the responsibility of results."
elemense has a strong track record of providing RPO services and programmes whatever their label.
Case Study - Mouchel
In 2007, elemense was awarded a Master Vendor Contract to supply all contract recruitment and non-technical permanent recruitment of consulting and business services group, Mouchel. Within the first year, we filled 698 vacancies for the group and through margin reduction, achieved £1.6m in cashable cost savings.
As well as major direct and indirect cost savings, the key drivers for implementing the Master Vendor contract with elemense included:
- Eradicated or Minimised Leakage
- Known Fixed Costs
- Rationalised Supplier Base
- Single Point of Contact for All Recruitment
- Standardised Recruitment Processes Across Multiple Sites
- Agreed Services Level Agreements with Key Performance Indicators
- Comprehensive and Accurate Management Information Including Diversity Data