Mouchel has been working with a Master Vendor Agreement since January 2006. We have consistently found them to be very focussed on building a strong partnership and relationship with us so that they can truly understand the recruitment needs of our organisation. They have high standards in how they deliver their service along with an ability to be pragmatic when creating solutions that will deliver what the business needs. elemense have always sought and responded well to our feedback and continually work with us to find ways to improve their service for us. They have become a very important partner for us as part of our overall Resourcing strategy.

Head of Resourcing, Mouchel Group

Working With You

The elemense approach is one of true partnership. Our team will take ownership of your challenges and work in conjunction with you to establish successful outcomes.

Every challenge is unique. Our flexible approach enables us to take your aims and ambitions and turn them into results. elemense will support you in defining your strategy and then deliver the tactical solutions to realise that strategy.

We are dedicated to working in partnership with our clients. We provide custom made recruitment solutions based entirely on listening to and understanding your recruitment needs.

Case Study - Babcock Marine

Babcock were using 55 different agencies on Non-Industrial recruitment and they wanted to rationalise their vendor base, as well as reducing their agency costs. We set up a dedicated 2nd tier agency supply network which is controlled via our own Recruitment Management System. This exercise provided a wide range of benefits including more efficient and effective processes producing better quality staff, faster fill times and reduction in HR and line manager time and involvement. The exercise also achieved rate reduction and rationalisation as well as increasing the adherence to compliance processes, therefore managing risk. Additional hard and soft benefits were also gained from improvements and consolidation in the invoicing and payment processes.

Feedback from all parties demonstrates improvements across the board for the client, the candidate and the supplying agents.


Other Information

Professional Indemnity Insurance     Our professional indemnity insurer is Hiscox Insurance Company. Address: Hiscox Customer Services, Hiscox House, Sheepen Place, Colchester, Essex CO3 3XL Telephone: 0870 084 3777 Email: customerservices@hiscox.com The territorial coverage of our policy is worldwide.

Complaints    Complaints should be made to Legal and Compliance Department. If you are not satisfied with the way in which we dealt with a complaint you can contact the Recruitment & Employment Confederation (“REC”). The REC website is http://www.rec.uk.com/home Address: Consultancy & Compliance Department, Recruitment & Employment Confederation, 15 Welbeck Street, London, W1G 9XT Telephone: 020 7009 2100 Fax: 020 7935 4112 Email: standards@rec.uk.com